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HOW WE LOOK AFTER YOU

Have you dreamt of experiencing that pioneering spirit of adventure and excitement of discovering places for yourself? Here is your opportunity to do just that in your own 4x4.
We will take care of all the formalities of your expedition, from start to finish, taking all the hassle and headaches off your shoulders. You can feel secure in the knowledge that you can rely on our experienced team who will provide you with the best pre-event and on event support available.

First you complete the entry application form for Singapore – Macau 2009 and together with the appropriate entry fee return it to HERO 4x4xplore, we will then confirm your place on the event (full refund if not accepted). From the outset all of the following important organisation/support items are taken care of and are included in the entry fee:

  • The back up support of our friendly professional team in our HQ office who are at hand in normal working hours to help you. If we do not have the answer to your query we will know a man who does! Our priority is to help you have an amazing and exciting time taking part on Singapore – Macau 2009.

  • We ship your vehicle to Singapore for the start of the event and back from Zhuhai at the end, dock to dock, and handle all the port charges, landing dues together with temporary import and export documentation. All you have to do is take out marine transit insurance, if you so wish, we can even provide assistance with this as well.

  • 32 nights from start to finish in the best hotels available (based on double or twin room sharing) including breakfast. Most of the hotels range from good to sumptuous, with an emphasis on the later.

  • We have negotiated special rates for those crews wishing to arrive earlier at the start of the event at Raffles Hotel, Singapore, or wishing to extend their stay at the finish at the Mandarin Oriental hotel, Macau. We will issue a special booking form to crews wishing to take advantage of this offer in the months leading up to the event.

  • Dinner with all the participants during each night of the event (individuals are free to make their own alternative dinner arrangements if they so wish at their own expense).

  • Pre-start welcome dinner and party for all crew members

  • Finish celebration party and dinner for all crew members

  • Special nights out at specified places along the route

  • Secure parking for your vehicles at each overnight halt

  • A souvenir for all finishers on the event.

  • Rally plates and side panels for your vehicle.

  • Items of souvenir event clothing for each crew member.

  • Personal medical and accident insurance up to £100,000 for death or permanent total disablement as a result of an accident, and accident and illness medical expenses including repatriation of up to £50,000.

  • The support of our mechanical service crews. We have a great deal of experience from our past events. If the problem is not terminal we have never failed to fix it and keep you on the road. We have never left anyone behind or a vehicle stranded, and nor do we intend to.
    The support of our fully equipped medical team who have many years of practical experience gained from previous events all over the world. We give medical advice before you travel and look after you throughout the event. We know how to keep you going. If you have a medical problem while you are on the road, although we may not be on hand immediately, you can be rest assured that we are not far behind and will arrive as soon as possible to help. Also on the event surgeries are held each evening. You can feel confident that we are there to look after you.

  • Each crew is issued with a full list of cellphone/satellite telephone phone numbers of all of the support crews on the event, you can call them at any time for assistance. At each overnight halt members of our HQ team are also on hand to help you with any difficulties from the time you sign in each evening to signing out next morning.

  • A full tulip road book. We have combined our vast experience and knowledge of producing road books from years of organising some of the best rallies in the UK and overseas, together with our tourism background both in the private and public sector.

  • The tulip road books also include descriptions/information on places of interest along the route, and will take you to the more remote gems of SE Asia. We even tell you the location and distance to the next fuel station and recommend where to stop for that all important lunch! Many participants who have taken part on our previous events have booked their place on Singapore – Macau 2009 because they say our road books are the best, easy to use and allow them to get the most out of a trip to any country we take them to.

  • An on event 48-hour car travels two days ahead of the group. Although we have already undertaken a full route survey, our 48-hour support crew re-checks the route and reports back each day with any changes that might arise in the road conditions etc. This allows us to keep you informed and limit any possible delays in your schedule.

  • We provide you with full briefing and advice notes on how to prepare you and your vehicle for the trip. We also include comprehensive fact sheets which give valuable information on such matters as visa requirements, vehicle insurance, the correct equipment to take, the weather you can expect to encounter, rules of the road, emergency procedures, availability of fuel, currency rates, hazards to avoid, and much, much more.
  • Briefing day (date to be advised). We will hold a briefing day several months prior to the event. This will give you a great opportunity to meet our HQ team and many of the other crews signed up to take part. You will be able to quiz our panel of medics, mechanics, insurance and shipping representatives and gain expert advice from the professionals.

You can also take part on our mini navigational run held very near the venue where the briefing day is held. This will give you the opportunity to familiarise yourself with a tulip road book and see how easy they are to use.

For regular updates on the progress of the event, and news reports from the route survey team, please keep an eye on our 4x4xpress news section. This can be accessed through the following link, http://www.4x4xplore.com/

The entry fee does not include your personal travel to Singapore and back from Macau, or other destinations you may fly to and from the event. The vehicle and preparation, petrol, lunch, beers along the way or other personal expenditure. Hotel accommodation for family or friends who join you at the start or finish of the event.

The above information is provisional and subject to amendment